Overview
Complete fulfillment manager for WooCommerce: unlimited tracking numbers, 59 built-in carriers, custom order statuses (Shipped, Partially Shipped, Delivered), branded shipment emails, CSV and FTP import, PayPal and Stripe tracking sync, shipment analytics and a branded customer tracking page…
Requirements
- WordPress 6.2 or later
- PHP 7.4 or later
- WooCommerce 5.2 or later
- Required plugins: woocommerce
Installation
Download Dispatchio - Advanced Shipment Tracking for WooCommerce from your ProPluginsLab account, then upload it to WordPress.
Log in to your ProPluginsLab account and open My Account > Downloads.
Download the plugin zip file.
In your WordPress admin, go to Plugins > Add New Plugin > Upload Plugin.
Choose the zip file, click Install Now, then Activate.
License and automatic updates
Dispatchio works fully as soon as it is activated. The license key turns on automatic updates, so new versions arrive in WordPress like any other plugin update. Pro features never depend on it.
Activate your license
Find your license key in My Account on propluginslab.io, in the license keys section. It is also in your order confirmation email.
In WordPress, open Dispatchio > License. When two or more ProPluginsLab plugins or add-ons are active on the site, WooCommerce > Licenses also appears and lists all of them in one place.
Paste the key into the Dispatchio - Advanced Shipment Tracking for WooCommerce Pro row and click Activate. The status changes to Active and automatic updates are on.
Receive updates automatically
Once the license is active, new versions of Dispatchio show up under Dashboard > Updates and on the Plugins screen. Click Update now, or click Enable auto-updates in the Dispatchio row on the Plugins screen and WordPress installs every future release for you.
Good to know
- Keys are checked once a day in the background, so your site never waits for the license server. If the server is briefly unreachable, the plugin keeps its last known status.
- An expired key or a key that is not accepted only stops updates. Dispatchio keeps working. After renewing, click Check now in its row.
- Moving to a new domain: click Deactivate on the old site first, then activate the key on the new one. The status shows Site address changed, checking until the new address is confirmed.
- On the command line:
wp ppl-license list,wp ppl-license activate <plugin> <key>,wp ppl-license checkandwp ppl-license deactivate <plugin>.
Quick start
- Open Fulfillment Dashboard
Go to
wp-admin/admin.php?page=dispatchioin your WordPress admin. - Open Shipment Analytics
Go to
wp-admin/admin.php?page=dispatchio-analyticsin your WordPress admin. - Open Dispatchio Shipment Tracking
Go to
wp-admin/admin.php?page=dispatchio-settings&tab=carriersin your WordPress admin. - Open Dispatchio Advanced Shipment Tracking for WooCommerce Pro License
Go to
wp-admin/admin.php?page=cwg-license-dispatchio-shipment-tracking-for-woocommerce-proin your WordPress admin.
#Fulfillment Dashboard
Location: wp-admin/admin.php?page=dispatchio
On this screen:
- Fulfillment Dashboard
#Shipment Analytics
Location: wp-admin/admin.php?page=dispatchio-analytics
On this screen:
- Shipment Analytics
- Shipments per carrier
- Shipments per day
- Tracking source
#Dispatchio Shipment Tracking
Location: wp-admin/admin.php?page=dispatchio-settings&tab=carriers
On this screen:
- Dispatchio Shipment Tracking
#Dispatchio Advanced Shipment Tracking for WooCommerce Pro License
Location: wp-admin/admin.php?page=cwg-license-dispatchio-shipment-tracking-for-woocommerce-pro
On this screen:
- Dispatchio Advanced Shipment Tracking for WooCommerce Pro License
#Settings
Location: wp-admin/admin.php?page=dispatchio-settings
On this screen:
- Dispatchio Shipment Tracking
- Order Statuses
- Tracking in Emails
- Display
- Maintenance
#Documentation
Location: wp-admin/admin.php?page=dispatchio-docs
On this screen:
- Dispatchio Documentation
- Quick start
- Adding tracking to an order
- Settings: General
- Order statuses
- Tracking in emails
- Display
- Maintenance
#WooCommerce > Settings > Email > Shipped order
Location: wp-admin/admin.php?page=wc-settings&tab=email§ion=dispatchio_email_shipped
On this screen:
- Emails
- Shipped order
- Email preview
- Your Everyday Goods Co. order #12345 has been shipped!
#WooCommerce > Settings > Email > Partially shipped order
Location: wp-admin/admin.php?page=wc-settings&tab=email§ion=dispatchio_email_partial_shipped
On this screen:
- Emails
- Partially shipped order
- Email preview
- Part of your Everyday Goods Co. order #12345 is on the way!
#Dispatchio Shipment Tracking: General
Location: wp-admin/admin.php?page=dispatchio-settings&tab=general
On this screen:
- Dispatchio Shipment Tracking
- Order Statuses
- Tracking in Emails
- Display
- Maintenance
#Dispatchio Shipment Tracking: CSV Import
Location: wp-admin/admin.php?page=dispatchio-settings&tab=csv
On this screen:
- Dispatchio Shipment Tracking
- Import Tracking from CSV
- Sample CSV
#Dispatchio Shipment Tracking: Live Tracking
Location: wp-admin/admin.php?page=dispatchio-settings&tab=live
On this screen:
- Dispatchio Shipment Tracking
- Live Delivery Tracking
- How it flows
#Dispatchio Shipment Tracking: Live Tracking: Provider = TrackShip (push updates, needs a TrackShip account and key)
Location: wp-admin/admin.php?page=dispatchio-settings&tab=live
On this screen:
- Dispatchio Shipment Tracking
- Live Delivery Tracking
- How it flows
#Dispatchio Shipment Tracking: Live Tracking: Provider = TrackingMore (needs a TrackingMore account and API key)
Location: wp-admin/admin.php?page=dispatchio-settings&tab=live
On this screen:
- Dispatchio Shipment Tracking
- Live Delivery Tracking
- How it flows
#Dispatchio Shipment Tracking: Automation
Location: wp-admin/admin.php?page=dispatchio-settings&tab=automation
On this screen:
- Dispatchio Shipment Tracking
- Fulfillment Dashboard
- Automatic status changes
- Alerts
- Customer Tracking Page
#Dispatchio Shipment Tracking: FTP Import
Location: wp-admin/admin.php?page=dispatchio-settings&tab=ftp
On this screen:
- Dispatchio Shipment Tracking
- Scheduled FTP, FTPS and SFTP Import
#Dispatchio Shipment Tracking: Integrations
Location: wp-admin/admin.php?page=dispatchio-settings&tab=integrations
On this screen:
- Dispatchio Shipment Tracking
- Integrations
- Custom Note Rules
#Dispatchio Shipment Tracking: PayPal
Location: wp-admin/admin.php?page=dispatchio-settings&tab=paypal
On this screen:
- Dispatchio Shipment Tracking
- PayPal Tracking Sync
#Dispatchio Shipment Tracking: Stripe
Location: wp-admin/admin.php?page=dispatchio-settings&tab=stripe
On this screen:
- Dispatchio Shipment Tracking
- Stripe Tracking Sync
#Dispatchio Shipment Tracking: Tools
Location: wp-admin/admin.php?page=dispatchio-settings&tab=tools
On this screen:
- Dispatchio Shipment Tracking
- Outbound Webhooks
- Export Shipments
- Moving from another tracking plugin
- REST API
- Developer hooks
Settings reference
Fulfillment Dashboard
| Setting | Type | Default | What it does |
|---|---|---|---|
| Search order #, name, email... | search | - |
Dispatchio Shipment Tracking
| Setting | Type | Default | What it does |
|---|---|---|---|
| Search carriers... | search | - |
Dispatchio Advanced Shipment Tracking for WooCommerce Pro License
| Setting | Type | Default | What it does |
|---|---|---|---|
| License key | text | - |
Settings
| Setting | Type | Default | What it does |
|---|---|---|---|
| Enable the custom "Shipped" order status. | checkbox | on |
|
| Enable the custom "Partially Shipped" order status. | checkbox | on |
|
| Enable the custom "Updated Tracking" order status. | checkbox | on |
|
| Enable the custom "Delivered" order status. | checkbox | on |
|
| Show the "Completed" order status to staff and customers as "Shipped". | checkbox | off |
|
| Send the "Updated tracking" email when tracking changes without a status change. | checkbox | off |
|
| Show tracking on the customer order pages under My Account. | checkbox | on |
|
| Add a "Tracking" column to the WooCommerce orders list. | checkbox | on |
|
| Suggest a carrier from the shape of the tracking number as it is typed or scanned. | checkbox | on |
|
| Show an estimated delivery date, based on the days set for each carrier on the Shipping Carriers tab. | checkbox | on |
|
| Log imports and tracking activity to WooCommerce > Status > Logs. | checkbox | on |
|
| When the plugin is deleted (not merely deactivated), also remove its settings and tables. Order tracking data is always kept. | checkbox | off |
WooCommerce > Settings > Email > Shipped order
| Setting | Type | Default | What it does |
|---|---|---|---|
| Enable/Disable | checkbox | on |
|
| Subject | text | - | |
| Email heading | text | - | |
| Email content | textarea | Hi {customer_first_name}, great news - your order #{order_number} has been shipped. You can track your shipment with the details below. |
|
| Additional content | textarea | - | |
| Email type | select | HTML |
Options: Plain text, HTML, Multipart. |
WooCommerce > Settings > Email > Partially shipped order
| Setting | Type | Default | What it does |
|---|---|---|---|
| Enable/Disable | checkbox | on |
|
| Subject | text | - | |
| Email heading | text | - | |
| Email content | textarea | Hi {customer_first_name}, part of your order #{order_number} has been shipped. Track the shipped items below - the rest will follow soon. |
|
| Additional content | textarea | - | |
| Email type | select | HTML |
Options: Plain text, HTML, Multipart. |
Dispatchio Shipment Tracking: General
| Setting | Type | Default | What it does |
|---|---|---|---|
| Enable the custom "Shipped" order status. | checkbox | on |
|
| Enable the custom "Partially Shipped" order status. | checkbox | on |
|
| Enable the custom "Updated Tracking" order status. | checkbox | on |
|
| Enable the custom "Delivered" order status. | checkbox | on |
|
| Show the "Completed" order status to staff and customers as "Shipped". | checkbox | off |
|
| Send the "Updated tracking" email when tracking changes without a status change. | checkbox | off |
|
| Show tracking on the customer order pages under My Account. | checkbox | on |
|
| Add a "Tracking" column to the WooCommerce orders list. | checkbox | on |
|
| Suggest a carrier from the shape of the tracking number as it is typed or scanned. | checkbox | on |
|
| Show an estimated delivery date, based on the days set for each carrier on the Shipping Carriers tab. | checkbox | on |
|
| Log imports and tracking activity to WooCommerce > Status > Logs. | checkbox | on |
|
| When the plugin is deleted (not merely deactivated), also remove its settings and tables. Order tracking data is always kept. | checkbox | off |
Dispatchio Shipment Tracking: Live Tracking
| Setting | Type | Default | What it does |
|---|---|---|---|
| Enable live delivery tracking | checkbox | off |
|
| Provider | select | 17TRACK (needs a 17TRACK account and API key) |
TrackShip: user key from my.trackship.com. 17TRACK: key under Settings > API at 17track.net, where it is labelled Security. AfterShip: key from aftership.com. TrackingMore: key under Developer > API Keys at trackingmore.com. |
| API key | password | - | Stored encrypted. Leave the masked value untouched to keep the current key. |
| Move the order to Delivered when the carrier confirms every shipment has arrived, which also sends the Delivered email. | checkbox | on |
|
| Stop polling after (days) | number | 60 |
Shipments older than this stop being polled. TrackShip does not need it, because it pushes updates itself. |
Dispatchio Shipment Tracking: Live Tracking: Provider = TrackShip (push updates, needs a TrackShip account and key)
| Setting | Type | Default | What it does |
|---|---|---|---|
| Enable live delivery tracking | checkbox | off |
|
| Provider | select | TrackShip (push updates, needs a TrackShip account and key) |
TrackShip: user key from my.trackship.com. 17TRACK: key under Settings > API at 17track.net, where it is labelled Security. AfterShip: key from aftership.com. TrackingMore: key under Developer > API Keys at trackingmore.com. |
| API key | password | - | Stored encrypted. Leave the masked value untouched to keep the current key. |
| Move the order to Delivered when the carrier confirms every shipment has arrived, which also sends the Delivered email. | checkbox | on |
Dispatchio Shipment Tracking: Live Tracking: Provider = TrackingMore (needs a TrackingMore account and API key)
| Setting | Type | Default | What it does |
|---|---|---|---|
| Enable live delivery tracking | checkbox | off |
|
| Provider | select | TrackingMore (needs a TrackingMore account and API key) |
TrackShip: user key from my.trackship.com. 17TRACK: key under Settings > API at 17track.net, where it is labelled Security. AfterShip: key from aftership.com. TrackingMore: key under Developer > API Keys at trackingmore.com. |
| API key | password | - | Stored encrypted. Leave the masked value untouched to keep the current key. |
| Move the order to Delivered when the carrier confirms every shipment has arrived, which also sends the Delivered email. | checkbox | on |
|
| Stop polling after (days) | number | 60 |
Shipments older than this stop being polled. TrackShip does not need it, because it pushes updates itself. |
| Webhook secret | password | - | Optional. From Developer > Webhooks in your TrackingMore dashboard, where it is offered on their V4 webhook tier. Supply it and Dispatchio verifies the signature on every callback, on top of the secret already in the URL below. Leave it empty and the URL secret alone is used. Stored encrypted, so on |
Dispatchio Shipment Tracking: Automation
| Setting | Type | Default | What it does |
|---|---|---|---|
| Processing | checkbox | on |
Which order statuses count as still needing to be shipped, and so appear on the Fulfillment dashboard. |
| On hold | checkbox | off |
Which order statuses count as still needing to be shipped, and so appear on the Fulfillment dashboard. |
| Partially Shipped | checkbox | on |
Which order statuses count as still needing to be shipped, and so appear on the Fulfillment dashboard. |
| Mark shipped orders as Delivered after the number of days below. Use this for carriers you do not track live. | checkbox | off |
|
| Auto-delivered after (days) | number | 10 |
|
| Email the shop admin when orders stay unfulfilled longer than the days below. | checkbox | off |
|
| Alert after (days) | number | 3 |
|
| Email the shop admin a daily summary of shipments sent, deliveries confirmed and shipments needing attention. | checkbox | off |
|
| Tracking page | select | Track your order |
The page holding the [dispatchio_tracking_page] shortcode. Selecting it also turns on shareable tracking links and QR codes in shipment emails and on the order screen. |
Dispatchio Shipment Tracking: FTP Import
| Setting | Type | Default | What it does |
|---|---|---|---|
| Enable scheduled import | checkbox | off |
|
| Protocol | select | FTPS (FTP over explicit TLS, recommended) |
Options: FTPS (FTP over explicit TLS, recommended), SFTP (SSH), FTP (unencrypted, not recommended). |
| Host | text | - | Hostname or IP only, with no protocol prefix and no path. |
| Port | number | 21 |
|
| Username | text | - | |
| Password | password | - | Stored encrypted. Leave the masked value untouched to keep the current password. |
| SFTP host key fingerprint | text | - | Optional, SFTP only. Pin the server SHA1 hex fingerprint so a server presenting a different host key is refused, which blocks a man-in-the-middle. |
| Remote path | text | / |
|
| File prefix filter | text | - | |
| Delete remote files after a successful import | checkbox | off |
|
| Schedule | select | Hourly |
Options: Every 15 minutes, Every 30 minutes, Hourly, Twice daily, Daily. |
Dispatchio Shipment Tracking: Integrations
| Setting | Type | Default | What it does |
|---|---|---|---|
| ShipStation | checkbox | off |
|
| PluginHive FedEx / UPS | checkbox | off |
|
| Germanized / Shiptastic | checkbox | off |
|
| DHL for WooCommerce | checkbox | off |
|
| WooCommerce Shipping | checkbox | off |
|
| Printful | checkbox | off |
|
| Printify | checkbox | off |
|
| Sendcloud | checkbox | off |
|
| Easyship | checkbox | off |
|
| Shippo | checkbox | off |
|
| Shiptheory | checkbox | off |
|
| Pirate Ship | checkbox | off |
|
| AliExpress / Ali2Woo | checkbox | off |
|
| Qapla' | checkbox | off |
|
| Generic tracking notes | checkbox | off |
Dispatchio Shipment Tracking: PayPal
| Setting | Type | Default | What it does |
|---|---|---|---|
| Sync tracking to PayPal | checkbox | off |
|
| Use the PayPal sandbox environment | checkbox | off |
|
| Client ID | text | - | |
| Client Secret | password | - | Stored encrypted. Leave the masked value untouched to keep the current secret. |
Dispatchio Shipment Tracking: Stripe
| Setting | Type | Default | What it does |
|---|---|---|---|
| Sync tracking to Stripe | checkbox | off |
|
| Secret key (optional) | password | - | Stored encrypted. Leave the masked value untouched to keep the current key. |
Dispatchio Shipment Tracking: Tools
| Setting | Type | Default | What it does |
|---|---|---|---|
| Send webhook notifications | checkbox | off |
|
| Endpoint URL | url | - | |
| Signing secret | password | - | Stored encrypted. Leave the masked value untouched to keep the current secret. |
| Tracking added to an order | checkbox | on |
|
| Tracking removed from an order | checkbox | off |
|
| Carrier confirmed delivery | checkbox | on |
|
| Delivery exception / failed attempt | checkbox | on |
|
| From | date | - | |
| To | date | - |
Shortcodes
[dispatchio_tracking_page]
Shortcode registered by the plugin.
[dispatchio_tracking_page]On your site
These pages show what visitors see on your site.
